Frequently Asked Questions (FAQ's)
We are stationed at Thane, Mumbai and all products are shipped from this location. Ethnic India endeavours to deliver its products across India, so you can place your order from any location PAN-India!
We accept COD, Net-Banking, UPI, and Credit/Debit Cards.
We have a defined return policy in place. Please click here to view the Return Policy (https://www.ethnicindia.co/support/return-policy)
We have partnered with Delhivery for a seamless and hassle-free shipping and delivery service for our valuable customers.
The delivery timeline depends on your order address. However, most orders are delivered within 5-6 business days. You can check the delivery timeline when you place the order.
There is a rare chance of this happening, however, if your order hasn’t been delivered within 8 business days, please contact our support team at [email protected] or call us at +91 9324923667. We’d be happy to locate your order and help you have a hassle-free shopping experience!
If there’s an issue with the product you’ve received, please get in touch with our support team at [email protected] and ask for a return. If your issue complies with our return policy (https://www.ethnicindia.co/support/return-policy), we’ll replace your order and keep you posted while it’s in transit.